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  • Shipping

    We send goods locally by Courier and Overseas by International Airmail. 
    Local delivery takes about 5 days, and international delivery about 3 - 4 weeks.

    PLEASE NOTE: Customs Clearance, Duty or Taxes may be payable on arrival.

  • Refunds

    If you are not totally satisfied with your purchase, you must apply by
    e-mail within 7 days of receipt of your goods for a return approval to
    sales@tarata.com detailing the order number and date, and the reason you are not satisfied with the purchase. Your reasons will be reviewed and details of how to return the goods will be provided.  We will at our sole discretion determine if a refund, credit, or replacement is applicable.  Refunds or credits may not include the cost of freight.

  • Terms

    By registering or ordering online you agree to the full terms and conditions contained in our Terms of Trade. Please email us for details if required. 

    This sale is deemed to have been conducted in New Zealand.
    New Zealand law applies.